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Our Roadmap to Opening

As the country continues its efforts to battle the spread of Covid-19, we have been looking closely at the government's roadmap to opening businesses and what that means for us in the outdoor industry and in turn our customers.

 

  • We have actively been communicating and training our staff members digitally to deliver outdoor products in a whole new landscape. 

  • We have also taken physical steps in preparation across both our activity sites to allow all staff and visitors to enjoy the outdoors and the experiences we offer assured that we are doing everything possible to promote public health and safety.

 

In General

According to current knowledge, transmission occurs mainly via respiratory secretions, primarily droplets, for example when coughing and sneezing.

In response to this, we are promoting the idea of a "personal sense of responsibility" alongside the national guidelines of encouraging 

Regular washing of hands. 

  • Covering your mouth if coughing or sneezing. 

  • Avoid touching your face and 

  • Keep a safe distance between you and others.

 

To support these measures, we have increased signage, sanitizer facilities and dispensers as well as incorporating social distancing measures through each step on a customers journey throughout the site and activities.

 

Roadmap to opening

As with the country as a whole, aspects of the site and different activities will open at different stages that have been outlined by the government. If you have any inquiries about what is open when, keep an eye on our social media platforms, sign up for our weekly newsletter here or contact the office [email protected] . It is important to note that is a fluid reopening strategy. We will be constantly reviewing and revisiting this document to ensure we are keeping to practical level of safety for staff and customers at all times. 

Phase 1 May 20th:

  • Single participant activities where there is no required contact between staff and customer in terms of personal distancing space as well as activity equipment

  • Wakeboarding & Open Water Swimming

  • [Update May 13th] Opening details now launched. See detailed booking, availability and social distancing measures for each activity here: Wakeboarding & Open water Swimming

Phase 2 (Provisional June 8th):

  • “Micro-communities” Activities that are tightly managed in terms of preparation, capacity and dedicated customer time slots.

  • Kayak expeditions and small household group bookings. Weekly progression programs.

Phase 3 (Provisional June 29th):

  • Larger presold bookings with dedicated time slots. A managed paperless check-in. Managed flow of kit up and changing facilities.

  • Aquapark in a restricted capacity, Summer Camps

Phase 4 (Provisional July 27th):

  • Full operations in line with new max capacity COVID activities. With new COVID policies and procedures in continuing to be upheld.

  • Full Ballyhass Covid-19 designed products and full Summer Program of events

 

Download Roadmap Here

 



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