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However you want to reach us, someone here will come back to you. For anything about an existing booking, quote your booking reference and we will find it faster.

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Use the form and the office team will come back to you by email.

Everything is needed unless it says optional.

We send it straight to the right team. If nothing fits, leave this and tell us below.
It is on your booking confirmation email. For: An existing booking: a change, a payment or a cancellation.
For: School tour; School overnight; Private group day trip; Private group overnight; Youth group or scouts; Corporate or team day, or Ballyhass Business; A training course for a group; Press, partnerships and sponsorship.
For: A training course for a group.
For example first aid for a staff team. For: A training course for a group.
For: A training course for a group.
For: School tour; School overnight; Private group day trip; Private group overnight; Youth group or scouts; Corporate or team day, or Ballyhass Business; A training course for a group; Birthday party; Saunas; Public activities; Summer camps; Something else.
Which birthday party? (optional)For: Birthday party.
For: Birthday party.
Which centre? (optional)For: School tour; School overnight; Private group day trip; Private group overnight; Youth group or scouts; Corporate or team day, or Ballyhass Business; Birthday party; Saunas; Public activities; Summer camps; Feedback or a problem with a visit, or lost property; Something else.
A date as DD/MM/YYYY, or a month, for example May 2027. Nothing is booked or held until our team confirms. For: School tour; School overnight; Private group day trip; Private group overnight; Youth group or scouts; Corporate or team day, or Ballyhass Business; A training course for a group; Birthday party.
As DD/MM/YYYY, if you know it. For: Feedback or a problem with a visit, or lost property.

Privacy notice

We use the details you give here to answer your enquiry and, if you go ahead, to plan your visit or booking. Your enquiry is kept in the Ballyhass booking system and passed to the team that handles it. This form does not add you to any mailing list. Our privacy policy explains how we look after your details and your rights.

Prefer to talk? Email [email protected] or call +353 22 27773.

Opening hours

Bookings and office enquiries

Monday to Friday
9am to 5pm
Saturday and Sunday
9am to 6pm

Activities, sauna sessions and private group experiences operate according to their individual booking schedules and may run outside these hours.

These are the contact hours of our central Bookings team for both venues. They do not mean reception is staffed at each venue for all of these hours.

Booking a group, school or party

Group bookings, school tours and birthday parties are easiest to arrange directly. Tell us roughly how many people, the age range and the dates you are considering, and we will come back with what fits.

Already booked

You can see your bookings, sign waivers and manage your details in your account. Waivers need to be signed before you arrive, and everyone taking part needs one.

Getting here

We have two venues, about a 45-minute drive apart. Please check your booking confirmation for your venue before you travel.

Ballyhass Mallow

Cecilstown, Mallow, Co. Cork, P51 N990

Our original site, and home to the wakepark, the Aquapark, cliff climbing, high ropes and the lake.

GET DIRECTIONS to Ballyhass Mallow on Google Maps

Parking
Free on-site car parking. Coach and school-bus parking available. No parking charge.
Public transport
Ballyhass Mallow is not served directly by public transport. Mallow is the nearest main rail and bus hub, and Ballyhass Mallow is about a 15-minute drive from Mallow. If you arrive by train or bus, please arrange the last part of your journey, usually by taxi or private transport.

Opening hours, parking, directions and accessibility at Ballyhass Mallow

Ballyhass Coachford

Coolnagearagh, Carrigadrohid, Co. Cork, P12 AN29

In the Lee Valley, and home to the Coachford Aquapark, the sauna and cold plunge, and the Lee Valley kayak tours.

GET DIRECTIONS to Ballyhass Coachford on Google Maps

Parking
Free on-site car parking. Coach and school-bus parking available. No parking charge.
Public transport
Ballyhass Coachford is not served directly by public transport. It is about a five-minute drive from Coachford village. If you travel by public transport, please make your own arrangements for the rest of the journey.

Opening hours, parking, directions and accessibility at Ballyhass Coachford

Coming to a summer camp? Organised camp transport is a separate service: see Camp Bus & Travel.

Accessibility and additional needs

Adventure should be for everyone. We work closely with individuals, families and group organisers to understand accessibility requirements and make appropriate adaptations wherever possible. We can arrange a site visit before your booking so you can explore our facilities, discuss individual needs and plan your experience with our team.

At Ballyhass Mallow

  • Partial step-free accessibility.
  • Accessible toilets available.
  • Accessible changing facilities available.
  • Some outdoor routes, terrain and activities have limitations.

At Ballyhass Coachford

  • Partial step-free accessibility.
  • Accessible toilets available.
  • Some outdoor routes, terrain and activities have limitations.

If you need accessible changing facilities, please contact us before you book.

We assess suitable activities and reasonable adaptations individually, based on the person, the facilities and the relevant safety requirements.

Please contact our Bookings team before you book if you, your child or anyone in your group has specific requirements. They handle accessibility questions and feedback, involve our Operations team where needed, and can arrange your site visit.

EMAIL THE BOOKINGS TEAMor call +353 22 27773

The Ballyhass Experience Guarantee

This is about our venues. For the accessibility of this website, read our Accessibility Statement.